With the continued spread of the novel coronavirus (COVID-19) highly likely, we are very keen to ensure the health and wellbeing of our clients/colleagues and staff and also maintain our high quality client service levels.

We would like to assure you that we are well prepared for a range of possible outcomes. We have a business continuity management plan in place (which we have been testing) and we have the capability to implement a range of management systems (eg staff working remotely and accessible via telephone and email, video/teleconferencing etc) to reduce any potential disruption to our services.

Along with adopting safeguards which meet the official Australian Government COVID-19 Guidelines, we are taking a range of proactive measures, including:

• limiting domestic travel to essential travel only, and advising our people who do not feel comfortable travelling that they are not required to travel (alternative arrangements will be made)
• asking our people who have travelled through any international location categorised as high risk since February 2020 to self-isolate and work remotely for 14 days when they return
• asking our staff/clients/colleagues who have a suspected or confirmed case of COVID-19, or have been in contact with someone with a suspected case, which may affect our people to contact us immediately
• encouraging handwashing and hygiene practices for our staff and visitors.

We will continue to carefully monitor the situation and update you with any changes to our preparations.